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The Top 5 Best U.S. Airlines (2010)
| Airline | Quality Rating 2010 | Ranking 2009 | |
|---|---|---|---|
| 1 | AirTran Airways (formally known as Valujet) |
- 0.48 | 2 |
| 2 | Hawaiian Airlines | - 0.58 | 1 |
| 3 | JetBlue Airways | - 0.70 | 3 |
| 4 | Alaska Airlines | - 0.94 | 11 |
| 5 | Southwest Airlines | -1.01 | 5 |
Tags:
Transportation, Top 5 Best, The United States
Sources: Bowen, B., Headley, D. (2011). Airline Quality Rating 2011.
List Notes: Data is the top 5 U.S. airlines with the highest quality rating. The Airline Quality Rating rankings for 2010 are based on 15 elements in four major areas that focus on airline performance aspects important to air travel consumers. The rating is a weighted average of multiple elements important to consumers when judging the quality of airline services (on-time performance, denied boardings, mishandled baggage, and customer complaints).
Sources: Bowen, B., Headley, D. (2011). Airline Quality Rating 2011.
List Notes: Data is the top 5 U.S. airlines with the highest quality rating. The Airline Quality Rating rankings for 2010 are based on 15 elements in four major areas that focus on airline performance aspects important to air travel consumers. The rating is a weighted average of multiple elements important to consumers when judging the quality of airline services (on-time performance, denied boardings, mishandled baggage, and customer complaints).
