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J.D. Power and Associates 2011 U.S. vehicle Dependability Study
List is vehicle brands sold in the United States. The J.D. Power and Associates 2011 vehicle Dependability Study measures problems experienced during the past 12 months by original owners of three-year-old (2009 model-year) vehicles. Overall dependability is determined by the level of problems experienced per 100 vehicles (PP100), with a lower score reflecting higher quality. The 2011 Vehicle Dependability Study is based on responses from more than 43,700 original owners of 2008
model-year vehicles after three years of ownership. The study was fielded between October and December 2010.