Get in Touch With Us
Questions, corrections, or ideas for content you'd like to see covered — this page explains the best way to reach us, what kinds of messages we handle, and how quickly you can expect a reply.
How to Contact Our Team
Email is the most direct route to the team behind Australia Online Casinos. Every message is read by a real person, and we aim to reply within two working days. When you write to us, a brief description of your enquiry upfront helps us direct it to the right person and respond more quickly.
Please send your message to: [email protected]
What We Can Help With
We receive a range of enquiries. The most common are listed below, along with a note on what to include so we can assist you efficiently.
- Content questions — If something in our reviews or guides is unclear, or you'd like more detail on how we assess and rank casinos, get in touch and we'll do our best to clarify.
- Factual corrections — Noticed something that looks out of date or inaccurate? We take our editorial standards seriously. If a bonus amount, term, or casino detail appears to have changed, let us know which page it is on and what you believe the correct information is.
- Reader feedback and suggestions — Want us to cover a topic we haven't addressed yet — payment methods, pokie providers, mobile compatibility? Suggestions from readers genuinely shape what we prioritise next.
- Partnership and commercial enquiries — If you represent a casino brand, software provider or affiliate network and would like to explore how we work together, please introduce yourself and outline your proposal. Note that commercial relationships do not determine editorial rankings on this site.
- Responsible gambling concerns — If you or someone you know is experiencing difficulty with gambling, please mention this in your message and we will point you towards appropriate support services in Australia.
- Technical issues — Broken links, pages that won't load, or anything else that looks like a site problem — we want to know so we can fix it.
What to Expect After You Write to Us
We do not use automated responses as a stand-in for a genuine reply. When your message arrives, it is reviewed by a team member who will respond based on what you've actually written.
Our usual turnaround is two working days. During peak periods it may take slightly longer, and we appreciate your patience. You will always receive a reply.
About the Content on This Site
Australia Online Casinos reviews and compares offshore casino sites that accept Australian players. Our assessments cover welcome bonuses, pokies libraries, live dealer rooms, payment options and licensing — the factors that genuinely affect your experience as a player.
Editorial ratings are assigned through independent research and verification. Casinos cannot purchase a higher position in our rankings, and any commercial relationships we hold are disclosed on the relevant pages. If you believe a rating or comparison does not reflect current facts, we want to hear from you — accurate, up-to-date information is central to what this site is for.
You can also browse our guide to the best non-GamStop casinos if you're researching options beyond the standard Australian market.
A Word on Responsible Gambling
Online casino play involves real money and real risk. If gambling is causing financial or personal difficulties for you or someone close to you, please seek support. In Australia, the National Gambling Helpline is available on 1800 858 858, and Gambling Help Online at gamblinghelponline.org.au offers free, confidential support around the clock. We are happy to assist you find the right resources — just mention it in your message.
We Value Hearing From You
Reader input makes this site more useful. Whether you've found an error, have a question about a casino we've reviewed, or simply want to share your experience with a site we cover — reach out. We read everything and respond to every message personally.